Seat-Pack QR
5-Year Warranty
ORTLIEB Manufacturer's Warranty for End Customers – 5 Years
This voluntary manufacturer's warranty ("Warranty") grants additional rights and does not affect the statutory warranty rights against the seller. The exercise of statutory rights is free of charge and independent of this Warranty.
Warrantor is ORTLIEB Sportartikel GmbH, Rainstraße 6, 91560 Heilsbronn, Germany ("ORTLIEB"), email: customerservice@ortlieb.de.
1. Subject matter and scope of the Warranty
ORTLIEB warrants that the product is free from material and workmanship defects under normal use. The Warranty applies worldwide to ORTLIEB products purchased from authorized retailers or online dealers or directly from the ORTLIEB web shop. It is limited to the first purchaser and is not transferable.
2. Warranty period
The warranty period is 5 years from the date of first purchase from a retailer or online dealer or directly from ORTLIEB by the end customer. The end customer is the customer who first purchased the ORTLIEB product for their own use — not for resale — from a retailer or online dealer or directly from the ORTLIEB web shop. The invoice or delivery date of the first purchase is decisive. Proof is provided exclusively by the purchase receipt or invoice. A repair or replacement does not extend or renew the warranty period; the date of the first delivery remains decisive.
3. Scope of warranty performance
In the event of a warranty claim, ORTLIEB will, free of charge:
- repair the product itself; or
- replace the product with an equivalent product if repair is impossible or uneconomical.
No further claims arise from this Warranty. Statutory claims remain unaffected.
4. Exclusions
The Warranty does not cover in particular:
- normal wear and age-related changes (e.g., wear of surfaces, zippers, buckles),
- damage resulting from improper use, overloading, or failure to observe assembly/care instructions,
- damage due to third-party interventions, modifications, or the use of non-approved spare parts/accessories,
- damage due to improper transport, storage, cleaning, or care,
- chafing marks, holes, and tears caused by the user's own fault.
These exclusions apply exclusively to this Warranty. Statutory rights for defects remain unaffected.
5. Making a warranty claim
The first point of contact in warranty cases is generally the retailer or online dealer with whom the purchase contract was concluded. A direct claim to ORTLIEB is possible at any time and is not dependent on prior involvement of the dealer. To make a claim, please provide:
- a brief description of the defect and, if possible, meaningful photos,
- the product designation (and any identification/serial information),
- a copy of the proof of purchase (invoice/delivery note showing the date of first delivery),
- your sender/contact details for queries and return shipment.
ORTLIEB will confirm receipt and inform you about the further process. Processing will take place within a reasonable period after receipt of the complete documents. Contact for warranty processing: customerservice@ortlieb.de
6. Transport and shipping costs
Within the European Union, ORTLIEB bears the reasonable outbound and return shipping costs of the warranty processing. Outside the EU, ORTLIEB will assume the costs upon prior written approval. Please contact us before dispatch and await the return instructions. Unapproved chargeable express or special services will not be reimbursed.
7. Applicable law
This Warranty is governed by the law of the Federal Republic of Germany. Mandatory consumer protection provisions of the state in which the consumer has their habitual residence remain unaffected.
As of: September 2026

Whether you’re riding singletrack, mountain passes or gravel routes, with the waterproof Seat-Pack QR you are ready for every bike adventure. With the innovative and patented Seat-Lock attachment system and abrasion-resistant nylon fabric, the bag is super stable, quickly mounted and just as quickly removed without leaving any residue. And with the help of a special adapter of just 4.3 centimeter in width, this bag can even be used with a dropper post. The internal reinforcement and five compression straps ensure that the contents are packed tightly and securely. A valve with a handle strap helps to compress the pack volume, and the elastic cord on the outside allows for the attachment of additional gear. To prevent damage from tire contact, a protective plate is attached to the underside of the Seat-Pack QR, which also doubles as a fender.
Height
28 cm
Width
48 cm
Depth
22 cm
Volume
13 L
Load
5 kg
Weight
625 g
SKU
F9904
Waterproof
Yes ()
IP Ratings
The IP rating is an international standard that indicates how well a product is protected against dust and water.
The Seat-Pack QR meets the IP64 protection rating:
All protection ratings at a glance
IP67
The product is dust-tight and protected against temporary immersion (up to 1 m for 30 min.).
IP64
The product is dust-tight and protected against splashing water from all directions.
IP54
The product is dust-protected and protected against splashing water from all directions.
IP53
The product is dust-protected and protected against spraying water up to 60° from vertical.
Material
PU-coated nylon (ps21r, ps33)
Mounting System
Seat-Lock
ORTLIEB Sportartikel GmbH
Rainstraße 6
91560 Heilsbronn
Germany
deinservice@ortlieb.com
Compatibility note
You can easily check if your saddle is compatible:
- The saddle rails must have a bend of at least 34°.
- The seat post clamp must be at least 13 mm from the middle of the bend in the saddle rail. There must also be at least 13 mm from the middle of the bend to where the rail connects to the back of the saddle.
- The bottom edge of the saddle (at the side) must be at least 14 mm higher than the bottom edge of the saddle rail.

The following products are not suitable:
- Saddles with carbon fiber rails
- Suspension seatposts
- Saddles with unusual saddle rails e.g. SQLab Active, Brooks B67 (see point 2 above)
- Electronic dropper posts e.g. Rock Shox AXS or Magura Vyron
If you still have problems mounting the Seat Pack QR for the first time, try moving the Seat Lock System as far forward on the bag as possible and loosen the bolts to find a fitting position. This is the easiest position for initial mounting – you can then adjust the position for the best fit. The fitting instructions have further information and tips.
Frequently Asked Questions
Does the Seat-Pack QR fit my saddle?
What is the difference between the Seat-Pack and the Seat-Pack QR?
Can I mount the Seat-Pack QR on a carbon seat post?
How easy is it to mount the Seat-Pack QR?
Is the Seat-Pack QR waterproof?
The Seat-Pack QR is waterproof according to protection class IP64. This rating indicates:
The product is dust-tight and protected against splashing water from all directions.


















